Kelovix Centralino
Centralino
Kelovix
Unified inbox: WhatsApp, Instagram DM and website chat — one brain that books and syncs the calendar. Where customers write, not only where they call.
In a restaurant at 8:30pm, in a salon between cuts, in a hotel at night: WhatsApp, Instagram and the website don’t wait. Kelovix Centralino is the unified inbox — setup done by us, without sounding like a call-centre bot.
Who it’s for
Centralino is built for service businesses: WhatsApp + Instagram DM + website chat, white-glove setup. Restaurants, hotels and B&Bs.
Restaurants
Covers, times, allergies: Centralino closes the booking while staff stay on the floor.
Hair salons
WhatsApp and Instagram DMs don’t sit in a queue: replies and slots while you’re at the chair.
Beauty therapists
Hands on the client, phone away. Appointments stay synced on the calendar.
Hotels
Rooms, check-in and FAQs: answers on WhatsApp, Instagram and the site while reception is busy.
Three steps. Same flow on WhatsApp, Instagram and the website.
01
WhatsApp at 9:40pm, Instagram DM at lunch, website chat: same inbox, same tone — answers when they write to you. If they return, it recalls name, party size and preferences.
02
Asks for date, time, covers, service or room. On Completo it writes to Google Calendar — without interrupting service.
03
You can take over any chat. Reminders and review requests stay optional and off by default — zero cold messages.
Three hot channels, one brain. On Completo: Google Calendar too. Reply-only — zero cold outreach.
The channel where requests already arrive. Automatic WhatsApp bookings even while you’re serving.
Instagram DM automation: prospects who message your profile don’t wait three days for a reply.
Same brain as the AI front desk: website visitors book without switching apps.
Real slots, no double bookings. Multi-channel booking software on the calendar you already use.
Write like a customer: see reply, booking and tone. Two minutes — no mandatory form to start.
Open the inbox demoOne-time setup + monthly fee. Activate online, send us your details — we configure the inbox: WhatsApp + website (Completo: Instagram DM and Calendar too). Reply-only — zero cold messages.
WhatsApp + website chat. Reply-only — zero cold outreach.
490€setup
99€/month· no lock-in
Locally without Stripe: the button opens the form and offers the audit.
Unified inbox: WhatsApp + Instagram DM + website + Calendar.
690€setup
149€/month· no lock-in
Locally without Stripe: the button opens the form and offers the audit.
Monthly fee, cancel anytime — stays active until the end of the period already paid. No annual commitment.
Guarantee
In the first 14 days after go-live, if Centralino doesn’t reply and book as defined in onboarding (channels, hours, rules), we refund the setup. No miracle percentages, no excuses: it does the agreed job, or you don’t pay for setup.
The monthly fee starts with the live service; the guarantee covers setup and initial operation, not revenue outcomes.
Activation
14-day setup guarantee
Subscription
Monthly. Cancel anytime.
Objections we hear from SMBs — direct answers, no brochure fluff.
By default: typically zero for you. The bot only replies when the customer writes (customer-initiated conversation). We don’t send cold messages or outbound campaigns. Meta fees apply only if you later enable reminders/marketing outside the customer-care window — and those stay off by default.
No, not by default. Centralino replies when they write to you. No-show reminders and review requests are optional, enabled later, and only where it makes sense (usually inside the 24h customer-care window). So “Meta costs ≈ 0” stays true until you choose otherwise.
No. We use the Business number you already have (or open a new one if you prefer). Customers keep writing where they know you; only who answers when you’re busy changes.
Yes — white-glove. After payment you send us details (hours, services, tone, WhatsApp number…). We do the technical setup: Essenziale = WhatsApp + website chat; Completo = also Instagram DM + Google Calendar. You never touch tokens, webhooks or Meta panels. Then 2–3 test messages and go-live.
It’s multi-channel. Essenziale: WhatsApp + website chat. Completo: WhatsApp + Instagram DM + website chat + Google Calendar — same inbox, same brain. Not a WhatsApp-only bot: where customers write, Centralino answers.
Often 1–3 business days once we have complete data. Then three test messages together and go-live.
Yes. Centralino handles the message and booking; the calendar stays the source of slots. If you use TheFork, Booksy or another system, we account for it in onboarding: avoid double bookings where we can, with clear rules on what the AI confirms.
No. You send hours, services and tone; we set everything up. Then Centralino answers on its own when they write. You check inbox or calendar when you want — no day-to-day “prompting”.
Yes. You can pause automation, intervene on a specific chat, or take over the conversation. Not a black box: you stay in control of the channel.
No. The fee is monthly: stay as long as you need and cancel anytime. Service stays active until the end of the period already paid. Setup is one-time, with a 14-day activation guarantee.
Essenziale: WhatsApp and website chat. Instagram DM, Calendar sync and unified inbox are on Completo. If DMs are already a hot channel, start there.
Yes. Kelovix issues Italian electronic invoices. At checkout or activation you provide company name and VAT ID.
Immediate confirmation + data request (short checklist). You send hours, services, WhatsApp number (and IG/Calendar on Completo). We configure everything, run tests with you and go live — usually in 1–3 business days.
15 minutes. We look at WhatsApp, Instagram and the site — show where booking requests go unanswered. Then you decide whether to activate.
Prefer to try it yourself? Try the demo.